Privacy Policy
Last updated: May 19, 2026
TuiDog ("we", "us", or "our") operates www.tuidog.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of the Service immediately.
1. Information We Collect
1.1 Account Registration
When you create an account via Google OAuth, we collect your email address and basic profile information (name, avatar) provided by Google. This information is used to create and manage your account.
1.2 Birth Profile Information
When you create a birth profile for astrology readings, we collect: name, gender, date of birth, time of birth, birth location, and calendar type (solar/lunar). This information is essential to generate personalized BaZi (Four Pillars of Destiny) readings and horoscope analyses.
1.3 Payment Information
When you purchase reports or premium services, payments are processed by Stripe. We do not collect or store your credit card number or bank account details. We collect transaction records including order number, time, amount, and order status to provide customer support and maintain your purchase history.
1.4 Usage Data
We automatically collect information about how you access and use the Service, including your IP address, browser type, device information, pages visited, and timestamps. This data is used to maintain and improve the security and performance of our Service.
1.5 Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can configure your browser to refuse cookies, though some features of the Service may not function properly without them.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our astrology and fortune-telling services
- Generate personalized BaZi readings, horoscope reports, and fortune analyses
- Process payments and manage your orders
- Send service-related communications (order confirmations, report availability)
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
3. AI-Powered Services
Our reports are generated using AI technology. When you request a reading, your birth profile data (date, time, location, gender) is processed by our AI system to generate personalized content. We do not use your personal data to train AI models.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Stripe (payment processing), Cloudflare (hosting and infrastructure), Google (authentication)
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Storage and Security
Your data is stored on Cloudflare's global infrastructure. We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data in a structured format
- Withdraw consent: Withdraw your consent at any time where processing is based on consent
To exercise these rights, please contact us at the email address below. We will respond to your request within 30 days.
8. Children's Privacy
Our Service is not intended for children under 14 years of age. We do not knowingly collect personal information from children under 14. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: contact@tuidog.com